Smarter Parcel Shipping
Our Parcel Program is designed to give you a complete, stress-free shipping solution by combining top-tier carrier relationships, smart technology, and efficient fulfillment operations.
Your shipping, simplified
Parcel shipping is more than just printing labels—it’s a vital part of your customer experience and overall business success. At Custom Goods Logistics, our Parcel Program simplifies the entire process by combining smart technology, seamless fulfillment, and access to discounted rates from trusted national and international carriers. We help you ship faster, save more, and grow with confidence.
Optimized Carrier Selection
Through our strong partnerships with leading national, international, and regional carriers, we dynamically select the best parcel service for each shipment. Whether you’re prioritizing cost savings, delivery speed, or customer location, our data-driven approach ensures every order is matched with the optimal carrier—without you lifting a finger.
Connect Your Store or Inventory
We begin by seamlessly integrating your eCommerce platform (like Shopify, WooCommerce, Magento, or custom systems) or connecting directly to your inventory management system. Our flexible tech stack ensures that orders flow smoothly into our fulfillment system in real-time, with no manual intervention required. You’re up and running quickly—no complex setup or lengthy onboarding.
We Pick, Pack, and Ship
Once an order is received, our 3PL team handles the picking, packing, and labeling process from one of our strategically located warehouses. We use efficient workflows and smart packaging practices to ensure that every order goes out accurately and securely—reducing errors and damage while optimizing costs.
Real-Time Tracking & Dedicated Support
Customers expect transparency, and we deliver. You and your customers will have access to real-time tracking updates from pickup to final delivery. Our support team monitors exceptions proactively and handles any carrier-related issues, ensuring smooth delivery experiences and fewer service tickets for your team.
Returns Management Made Easy
Returns don’t have to be a hassle. Our program supports branded return labels, automated tracking, and return-to-stock processing at our warehouse. Whether you’re offering free returns or managing restocking fees, we customize the process to your business and help you maintain customer satisfaction while recovering value.
Built to Save You Time, Money, and Hassle
Choosing the right parcel solution can transform your shipping from a costly challenge into a competitive advantage. Our Parcel Program is built to deliver not just savings, but speed, reliability, and complete visibility—backed by deep carrier relationships and logistics expertise. We handle the complexities so you can focus on growing your business, confident that every package is in expert hands.
Volume-Based Carrier Discounts
As a 3PL with substantial parcel volume, we negotiate deeply discounted shipping rates with top carriers. By shipping through our network, you get access to cost savings typically reserved for enterprise-level businesses—without needing to meet minimums or negotiate on your own.
Faster, More Reliable Fulfillment
Our fulfillment centers are designed for speed and accuracy, with same-day or next-day processing for most orders. We help you reduce delivery times, minimize late shipments, and improve the overall customer experience—leading to better reviews, repeat business, and fewer support issues.
Expert Carrier Management
We take the burden of managing multiple carrier accounts, rate tables, and delivery performance off your plate. Our logistics team continuously monitors carrier performance, negotiates service terms, and resolves delivery exceptions—so you don’t have to.
All-in-One Visibility & Reporting
Get centralized control over all your shipments, no matter how many carriers you use. Our platform offers unified dashboards with complete tracking, performance analytics, and spend breakdowns, helping you make smarter shipping and operational decisions.
Scalable to Match Your Growth
Whether you're shipping 100 parcels a week or scaling into tens of thousands, our infrastructure flexes with you. As your business grows, we can add fulfillment locations, carrier services, and automation to keep your operations lean and efficient.
Simplified Cross-Border Shipping
We specialize in helping brands go global without the typical headaches. From customs clearance to international tracking and returns, our cross-border parcel solutions ensure smooth shipping into key markets like Canada, Europe, Australia, and beyond.
Let’s build your next solution together